FAQs
1. Do you have a physical store or are you only online?
Currently, Couragezeropoint operates primarily online, allowing us to reach a broader audience and offer a more extensive collection. However, we do have plans to open physical locations in the future. Stay tuned for updates!
2. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the courier's official website to track your order's progress.
3. What payment methods do you accept?
We accept PayPal only for now.
4. Can I return or exchange a product if I'm not satisfied?
Yes, please refer to our Returns and Refund Policy for detailed information on returns and exchanges. We strive to ensure our customers are always satisfied with their purchases.
5. How can I get updates on promotions and new arrivals?
You can sign up for our newsletter to receive regular updates, exclusive offers, and news about our latest products.
6. Can I modify or cancel my order?
Once your order has been dispatched, we are unable to make any changes or cancellations. We process order information at the end of each shopping day. If your order has not been dispatched yet, we will inform you if modifications or cancellations are possible based on the order status.
7. I ordered more than one item, but I've only received one. Why is that?
If you ordered multiple items simultaneously, we strive to ship them together in one package. However, there are occasions when we may need to ship items separately from different fulfillment centers. Rest assured, all items will reach you. You will also receive separate tracking codes for each item.
8. I placed an order but didn't receive a confirmation email. What's going on?
Please ensure that your email address is entered correctly during the ordering process. If you don't find the confirmation email in your inbox, kindly check your spam folder. If you still cannot locate it, please contact us at support@couragezeropoint.com.
9.What are the delivery fees?
We offer free shipping for all orders on our website.
10. I have a specific question that's not listed here. How can I contact Couragezeropoint?
We hope this FAQs section answers your initial questions. If you have any additional questions or need assistance, please feel free to contact us at support@couragezeropoint.com. Thank you for choosing Couragezeropoint.
Best regards
The Couragezeropoint Team
Currently, Couragezeropoint operates primarily online, allowing us to reach a broader audience and offer a more extensive collection. However, we do have plans to open physical locations in the future. Stay tuned for updates!
2. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the courier's official website to track your order's progress.
3. What payment methods do you accept?
We accept PayPal only for now.
4. Can I return or exchange a product if I'm not satisfied?
Yes, please refer to our Returns and Refund Policy for detailed information on returns and exchanges. We strive to ensure our customers are always satisfied with their purchases.
5. How can I get updates on promotions and new arrivals?
You can sign up for our newsletter to receive regular updates, exclusive offers, and news about our latest products.
6. Can I modify or cancel my order?
Once your order has been dispatched, we are unable to make any changes or cancellations. We process order information at the end of each shopping day. If your order has not been dispatched yet, we will inform you if modifications or cancellations are possible based on the order status.
7. I ordered more than one item, but I've only received one. Why is that?
If you ordered multiple items simultaneously, we strive to ship them together in one package. However, there are occasions when we may need to ship items separately from different fulfillment centers. Rest assured, all items will reach you. You will also receive separate tracking codes for each item.
8. I placed an order but didn't receive a confirmation email. What's going on?
Please ensure that your email address is entered correctly during the ordering process. If you don't find the confirmation email in your inbox, kindly check your spam folder. If you still cannot locate it, please contact us at support@couragezeropoint.com.
9.What are the delivery fees?
We offer free shipping for all orders on our website.
10. I have a specific question that's not listed here. How can I contact Couragezeropoint?
We hope this FAQs section answers your initial questions. If you have any additional questions or need assistance, please feel free to contact us at support@couragezeropoint.com. Thank you for choosing Couragezeropoint.
Best regards
The Couragezeropoint Team